FAQ's: everything you need to know to say ‘Heck Yes!’
At Ivory Rose, we want you to feel completely at ease and excited throughout your bridal journey. Below are answers to some of the most common questions we receive from our brides-to-be. If there’s anything else you’re wondering, don’t hesitate to reach out—we’re here to help!
1. How do I book my bridal appointment at Ivory Rose?
Booking your experience with us is easy! Simply click the “Book Your Appointment” button at the top of the page, choose your preferred time, and you’re all set. You’ll be guided through a simple booking process that’s tailored to make your visit stress-free and exciting. We can’t wait to welcome you!
2. What should I expect during my appointment?
We believe that finding your dream dress should feel just as special as the day you say "I do!" When you arrive, you’ll be greeted by one of our expert stylists, who will guide you through the shopping process with care and personalized attention. Our goal is to empower you with knowledge and help you feel celebrated at every step. We’ll listen to your ideas, understand your vision, and recommend gowns that make you feel like the best version of yourself.
3. Do I need to bring anything to my appointment?
Just bring yourself—and your excitement! We encourage you to come with an open mind and your wedding vision in mind. If you have any inspiration photos or ideas (check out our social media), bring them along! If you’re still figuring out your style, we’re here to help you find something you love.
4. What sizes do you carry in-store?
At Ivory Rose, we believe every bride deserves to feel beautiful. Our current in-store sample selection ranges from size 8 to 22. Plus, all of our gowns are available for custom order in sizes 0-30, so there’s a perfect fit for every bride. Our expert stylists will ensure you find the gown that’s the right fit for you, no matter your size.
5. How long will it take to receive my wedding dress?
We want you to feel relaxed and ready for your big day. Wedding gown orders typically take 4-6 months to arrive. This does not take into account alteration time! However, we offer rush orders or off-the-rack options for brides who need their dress sooner. When you find your perfect gown, we’ll work with you to ensure the timing aligns with your wedding date. If you’re in a pinch, don’t worry—we’ll do everything we can to make it happen!
6. Do you offer alterations?
While we don’t do any alterations in house, we’ve got a trusted list of alteration experts who are dedicated to ensuring your gown fits perfectly. Alterations are an important part of the process to make sure your dress is tailored to your unique shape and style. After purchasing your gown, we’ll walk you through the next steps to set up your fitting.
7. Do you carry dresses from specific designers?
Yes! We proudly carry a curated collection of bridal gowns from exclusive bridal designers and our own private collection. Each dress is chosen for its craftsmanship, quality, and timeless style. Our team is always happy to introduce you to new styles and guide you toward the perfect dress that suits your personality and vision for the day.
8. Can I bring friends or family to my appointment?
Of course! Your bridal appointment is all about you, so we encourage you to bring the people who matter most to you. Whether it’s a parent, sibling, or best friend, having your trusted circle by your side makes the experience even more special. We just ask that you limit your group to 3-4 people, so we can give you the best possible attention and space to try on your gowns.
9. What makes Ivory Rose different from other bridal boutiques?
At Ivory Rose, we focus on what matters most to you: authentic, personalized care. Our boutique isn’t about high-pressure sales or cookie-cutter experiences. It’s about making you feel seen, heard, and celebrated. From our exclusive collection of bridal gowns to our team of expert stylists, everything we do is designed to help you embrace your individuality and find the dress that makes you feel like the best version of yourself.
10. What is the price range for your wedding dresses?
We carry a variety of gowns from $1,600 to $3,800, with options that fit different styles and budgets. We believe in offering gorgeous bridal fashion that is both accessible and luxurious, and we’re here to help you find the perfect gown without the pressure.
11. What if I don’t find my dream dress during my appointment?
We want you to feel completely confident when you say “Heck Yes!” to your dress, and we’re here to support you through the entire process. If you don’t find the one on your first visit, don’t worry! We’ll work with you to understand what didn’t quite feel right, so we can make suggestions for a follow up appointment or connect you with more options. Our goal is to ensure you find your dream dress, and we’ll support you every step of the way.
12. What is your sales policy?
We want to ensure every bride feels confident in her purchase. All sales are final—no returns or cancellations, so please take your time and ask all the questions you need before making a decision. For special orders, we require a 60% deposit to secure your gown, and for off-the-rack dresses, payment in full is required at the time of purchase. Our team is here to help guide you through every step, so you can be sure you’re making the best choice for your big day.
still have questions?
We’re here for you! Don’t hesitate to reach out via chat, email, call us, or send a message on social media. We can’t wait to be a part of your bridal journey!